The OSC is a centralized hub designed to address the diverse needs of IMU students, providing streamlined access to information and services essential for their academic journey and campus experience.
OSC offers centralized support, bringing all essential services together under one roof for greater convenience and efficiency. This to ensure a user-friendly experience by simplifying processes, reducing wait times, and providing transparent resolutions.
Generally, students can raise any inquiries or requests through the One-Stop Centre (OSC), which will assist directly or channel the matter to the respective departments.
Before raising an inquiry or support request, it is recommended to check the Student Portal, where important information has already been published.
For further assistance, students are encouraged to use the OSC Portal to increase efficiency. The portal provides a form for students to fill in with detailed information, making it easier for the OSC team to provide accurate assistance.
Through the portal, students can also track the status and progress of their own tickets without needing to contact OSC directly.
For guidance on accessing the OSC Portal, please refer to the Digital Services section below.
| Location | IMU Bukit Jalil Main Campus, Level 2 Technology Park Campus, LiT Building, Level G |
|---|---|
| Operating Hours | Monday to Friday: 7:30am-5pm Saturday, Sunday & Public Holiday: Closed |
Click the OSC Portal to access
Enter your IMU student email address.
Log in via OTP and enter the OTP received in your IMU student inbox.
Once logged in, the OSC Portal provides the following functions:
